GENERAL TERMS AND CONDITIONS OF PROVISION OF ACCOMODATION BOOKING SERVICES
HOUSE RULES

FAQ

How to book accommodation?
How to find appropriate accommodation?
How can payment by instalment be realized?
What is due date for advance payment?
How to make payments from abroad
How to send a confirmation of advance payment?
When does the guest get information about the facility owner and the address of the reserved facility?
Should the guest contact the facility owner before leaving for vacation?
When does the guest receive a voucher (confirmation of the reserved service)?

When does the guest get information about the facility owner and the address of the reserved facility?

Immediately upon receiving the payment confirmation, or the approved authorization of the guest's credit card, the agency will forward all the important information about the accommodation to the guest. This information includes:
owner's full name 
accommodation unit address 
accommodation unit phone numbers 
full address of the owner (if it differs from the accommodation unit address) 
all the useful contact phone numbers (owner's phone number at home, work, cell phone and telefax number)
In case of a difficulty in finding the accommodation unit, the agency will send the guest an e-mail with the instructions of how to get to the reserved accommodation unit.