GENERAL TERMS AND CONDITIONS OF PROVISION OF ACCOMODATION BOOKING SERVICES
HOUSE RULES

FAQ

How to book accommodation?
How to find appropriate accommodation?
How can payment by instalment be realized?
What is due date for advance payment?
How to make payments from abroad
How to send a confirmation of advance payment?
When does the guest get information about the facility owner and the address of the reserved facility?
Should the guest contact the facility owner before leaving for vacation?
When does the guest receive a voucher (confirmation of the reserved service)?

How to send a confirmation of advance payment?

The payment confirmation can be forwarded to us via email to platby@vkostce.com

The booked dates will be highlighted in red when the confirmation is received. During the current season, no booking of the accommodation unit in question will be possible which would overlap even slightly with the confirmed booking. After the agency has received the funds (or after the card payment is made), all the information pertaining to the owner and address of the chosen accommodation unit will be sent to the guest's e-mail address.